Privacy Policy

1. Introduction

Elevix ("we", "us", "our"), operated by iAccel GBI, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (elevix.me), application (app.elevix.me), and related services (collectively, the "Services").

By using our Services, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our Services.

2. Information We Collect

2.1 Personal Information

When you register or use our Services, we may collect:

• Full name and contact details (email address, phone number)
• Company/startup information (name, stage, industry, website)
• Billing and payment information
• Professional background and experience
• Profile information including photos and bios

2.2 Automatically Collected Information

When you access our Services, we may automatically collect:

• Device information (type, operating system, browser)
• IP address and geolocation data
• Usage data (pages visited, features used, session duration)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and manage subscriptions
• Connect startups with capability partners, mentors, and investors
• Send notifications about workshops, events, and platform updates
• Personalize your experience on the Platform
• Analyze usage patterns to improve our offerings
• Comply with legal obligations and resolve disputes
• Prevent fraud and ensure platform security

4. Information Sharing

We may share your information in the following circumstances:

• With Capability Partners & Mentors: To facilitate connections and service delivery as part of the Platform's core function.
• With Service Providers: Third-party vendors who help us operate the Platform (hosting, analytics, payment processing).
• For Legal Compliance: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given explicit permission to share your information.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze trends, and administer the Platform. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of the Services.

7. Third-Party Links & Services

Our Services may contain links to third-party websites or integrate with third-party services (e.g., NVIDIA Inception, AWS). We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide Services. We may retain certain information after account closure for legitimate business purposes, legal compliance, dispute resolution, or enforcement of agreements.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal requirements.
• Portability: Request a machine-readable copy of your data.
• Objection: Object to certain processing of your data.
• Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at the details provided below.

10. Children's Privacy

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: iaccel.support@iaccelgbi.com
• Phone: +971-4-339-2968
• Address: iAccel GBI, 2nd Floor, Business Village Block A, Deira, Dubai, UAE